Guest interactions are a critical part of the booking process. Whether you’re answering inquiries onsite or from a centralized location, you should have all the information you need at your fingertips. This increases your team’s efficiency, response time, and quality. Great communication can be the difference between a three star …

READ MORE

Occupancy taxes. Lodging taxes. Whatever you call them, short term rental taxes have been a huge source of uncertainty for multifamily owners and operators curious about short term rentals. Potential clients always ask the same questions:  “How do the taxes work? Who collects them? How do we file them?” Followed …

READ MORE